Privacy Policy

Your privacy is important to Max Secure Software. To better protect your privacy, we have provided this statement, which explains our online information practices, and the choices regarding the way your personal information is collected and used. We hope this statement will increase your confidence in our Web site and enhance your experience on the Internet with Max Secure Software.

Important note: In order to receive important product updates, notification of product error fixes, or other relevant Max Secure Software information, you must choose to receive email messages from us. Please keep in mind that if you choose not to receive email messages, we will be unable to communicate with you via email or any other means.

1. INFORMATION YOU PROVIDE

   There are several activities on our Web site where the collection of personally identifiable information is necessary, such as when you download white papers, make a purchase, subscribe to a service or contact us. You will know when personally identifiable information is collected because you will be asked to complete a form. Generally, we collect only your name, email address, gender, physical address and telephone and facsimile number(s). When you make a purchase, our payment processor Plimus Inc. collects your credit card information. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

2. INFORMATION WE COLLECT

   In addition to the information you provide, when you visit our Web site, we may collect information regarding the type of browser you are using (e.g., Netscape, Internet Explorer, etc.), the type of operating system you are using (e.g., Windows, Mac OS, etc.) and the domain name of your Internet service provider (e.g., America Online, Earthlink, etc.). This non-personally identifiable information is used to make our Web site as highly usable as possible for the widest variety of users. If you decide to participate in our Threat community then malicious files found on your PC will be sent to our server for signature update. These files do not carry any private information and are either Spyware files or Virus infected files. Personally identifiable information is not tracked or recorded by Max Secure Software.

   We may also receive and store certain types of information automatically through the use of "cookies". Cookies are pieces of information that a Web site sends to your computer while you are viewing the Web site. We use cookies to track important information (e.g., to track items you order) and to tell us whether you have visited our Web site before. We do not use cookies to obtain personal information about you from your computer. You may set your computer to warn you each time a cookie is sent, or you may set your computer to turn off all cookies, but this will limit some functionality of our Web site.

3. HOW WE USE THIS INFORMATION

   We may use the personally identifiable information that you provide, as well as the non-personally identifiable information that we otherwise collect about you, to fulfill your requests for our products, programs and services (e.g., billing, shipping, etc.), to respond to your inquiries about our offerings, to offer you other products, programs or services that we believe may be of interest to you, and to otherwise contact you. Our desire is to only market to our opted in users, those products, programs and services that may be of interest. You will have an opportunity to opt out or block such marketing at any time. This information is used in good faith efforts to provide you the best services and products available.

   We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena or a law enforcement agency’s request. We may disclose personally identifiable information in connection with the sale of some or all of our assets or our business.

   Finally, Max Secure Software will not use or transfer your personally identifiable information in ways unrelated to the ones described above without also providing you with an opportunity to opt out or block these unrelated uses.

4. OPT IN POLICY

   You will have the opportunity to opt in to receive email communications from Max Secure Software. You may also request at any time that Max Secure Software does not send any future email to you by unsubscribing from the communication.

5. SECURITY WE PROVIDE

   We have attempted to place appropriate physical, electronic and managerial procedures to safeguard and help protect against unauthorized access, maintain data security and correctly use the information we collect. Agents and contractors of Max Secure Software who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Statement. Although we take appropriate measures to safeguard against unauthorized disclosures of personally identifiable information, we cannot assure you that your personally identifiable information will never be disclosed in a manner that is inconsistent with this Privacy Statement.

   This Privacy Statement is subject to change at any time, at the discretion of Max Secure Software.

6. HOW WE HANDLE CHILDREN’S PRIVACY

   We do not target or sell products, programs or services to children. Children under 13 years of age may not submit personally identifiable information without the consent of a parent. We do not provide any personally identifiable information about children less than 13 years of age to any third party for any purpose whatsoever.

7. HOW YOU CONTACT US

   If you need further assistance, if you have any questions or concerns, or if you would like to modify your personally identifiable information in any way, you may send an RFI - (request of information) using the form provided in the contact us section.